Frequently Asked Questions

How often will my subscription be re-billed?

Your account will be billed on the last day of each month.

When will I receive my WaxBox?

We ship all boxes on the 8th of each month,they normally start to arrive (in the UK) around 2 days later.

How much is Postage?

Postage cost's £3.95 for Royal mail second class recorded delivery for the UK. Everyone else is a flat rate of £15.

How do i cancel?

You can cancel by popping onto your account and clicking cancel. There is no contract so you are welcome to cancel when ever you like. The option is there for you to skip a month if the need ever arises.

What if the funds aren't there to be taken?

Don't worry. If the funds aren't available, our payment gateway company (stripe) will try to renew your subscription for 10 consecutive days before your account becomes inactive.